Pulse Agent
Ecosystem

Connect the channels your customers already use.

Pulse Agent unifies fragmented customer messages into managed threads inside a high-performance workspace designed for reliable operations.

EM

Email

Sync IMAP/SMTP or connect Outlook 365 and Google Workspace for enterprise-grade thread management.

WB

Webchat Widget

Embed a customizable, high-performance chat interface directly into your website.

WA

WhatsApp Cloud API

Direct Meta integration for high-volume messaging with template and media handling.

TG

Telegram Bot API

Enable instant support via Telegram bots with webhook listeners and routing.

IG

Instagram DM

Manage social commerce and customer inquiries from Instagram Business profiles.

Unified Configuration Console

Manage all communication nodes from a single dashboard. Deploy snippets, monitor API health, and rotate tokens without leaving the platform.

Real-time connection status monitoringGranular API permission controlsAutomated retry logic

Webchat Settings LIVE

<script src="https://cdn.pulse.ai/widget.js" data-key="PA-7728X-22"></script>

Why consolidate your channels?

One thread per customer

Unify messages from WhatsApp, email, and webchat into a single customer history.

Shared team visibility

No more siloed logins. The team can collaborate from one workspace.

Channel context preserved

Each channel’s unique features remain visible where they matter.

Admin-controlled setup

Centralized credential management keeps raw API keys away from agents.

Ready to unify your communication?

Connect the channels your team already depends on.